National Associate Movement Operations Officer (Field Support)

About the role

IOM, a UN-related organization working on migration, is recruiting a National Associate Movement Operations Officer (Field Support) in Bangui, Central African Republic. Reporting to the Chief of Mission and directly to the Protection Officer, the officer oversees up to three teams of field support staff and manages airport services, transit centers and related logistics. The position is funded and may be used to staff similar posts in other duty stations.

Key responsibilities

• Oversee up to three teams of field support staff, supporting hiring, training, task assignment and performance feedback
• Monitor airport services (documentation, luggage, escorts, special services) and ensure high-quality interaction with airport and government officials
• Supervise staff assisting individuals at transit centers and third-party facilities, including weekly shift scheduling and regular checks of accommodation standards
• Manage assets and inventories, supervise vendor quality control, and manage transit center vehicles and schedules
• Coordinate interpretation services and transportation from consolidation points and transit centers
• Oversee pre-departure counselling and the handling of at-risk and sensitive cases, including unaccompanied refugee minors, and mainstream PSEA prevention
• Supervise quality assurance, prepare statistics and report regularly to the supervisor
• Travel on duty as required and follow IOM SOPs, data protection rules and the RMM Protection Mainstreaming Minimum Standards

Required profile

• Master's degree in Social Science, International Relations, Regional Studies or a related field, or a university degree in the same fields with two years of relevant experience
• Prior Movement Operations, transportation-related or management experience, including supervising multiple teams
• Experience with complex cases, workflows and management-level roles
• Fluency in French and working knowledge of English; Sango or another local language is desirable

Required skills

• Proficiency in IOM-MRLP proprietary tools and systems
• Knowledge of IOM Movement Operations program rules and practices
• Computer literacy, including Microsoft Office
• Strong written and verbal communication and leadership skills