National Associate Movement Operations Officer (Field Support)

About the role

IOM, a UN-related organization focused on migration, is recruiting a National Associate Movement Operations Officer (Field Support) for the Central African Republic. Reporting to the Protection Officer under the Chief of Mission, the officer oversees up to three teams of field support staff and manages airport services, transit centers and third-party facilities. The post is funded and may be used to staff similar positions in other duty stations.

Key responsibilities

• Oversee up to three teams of field support staff, supporting hiring, training, task assignment and performance feedback
• Monitor schedules, validate hours, coordinate with finance and manage assets, inventory and vendor quality control
• Manage airport services (documentation, luggage, escorts, special services) and ensure high-quality interaction with airport and government officials
• Supervise staff assisting individuals at transit centers, camps, consolidation points and third-party facilities, and check accommodation against IOM standards
• Coordinate interpretation services and transportation, and oversee pre-departure counselling
• Supervise handling of at-risk and sensitive cases, including unaccompanied refugee minors, and PSEA training and mainstreaming
• Oversee quality assurance, prepare statistics and reports, and undertake duty travel

Required profile

• Master's degree in Social Science, International Relations, Regional Studies or a related field, or a university degree in the same fields with two years of relevant experience
• Prior Movement Operations, transportation-related or management experience, including supervising multiple teams
• Experience with complex cases, workflows and management-level roles
• Fluency in French and working knowledge of English; Sango or another CAR language is desirable

Required skills

• Proficiency in IOM-MRLP proprietary tools and systems
• Knowledge of IOM Movement Operations program rules and practices
• Computer literate with good knowledge of Microsoft Office
• Strong written and verbal communication, leadership and teamwork skills