Director, Multi-Country Office

About the role

The Multi-Country Office (MCO) Director reports to and under the general guidance and oversight of the Regional Director. The role directs and manages all delivery and operations within the MCO's scope, including liaison and engagement development, and delivers timely, cost-effective services for sustainable results for partners and stakeholders. It also represents UNOPS on behalf of the Regional Director in the countries covered by the MCO.

Key responsibilities

• People leadership: build a culture of trust, empowerment and accountability, foster a diverse and inclusive workplace, uphold zero tolerance for discrimination, harassment and sexual exploitation and abuse, and plan, recruit, manage and develop a flexible and diverse workforce.
• Portfolio management: develop the MCO strategy, set priorities, oversee implementation and operational risks, lead the delivery of the UNOPS strategic plan through the MCO annual plan, and allocate human, financial and administrative resources within delegated authority.
• HSSE and security: manage overall HSSE performance, hold accountability for HSSE requirements, and act as the UNOPS Security Focal Point, consulting the UNOPS Chief of Security and taking part in the Security Management Team.
• Business development: assess the needs of national governments and partners, build strategic partnerships through networking and advocacy, and keep the Regional Director informed of opportunities, challenges and risks.
• Service delivery and quality assurance: ensure timely, cost-effective delivery within approved budgets and full cost recovery, take overall responsibility for financial decisions, and advise the Regional Director and Country Managers on enhancing UNOPS' contribution to partners' results.
• Inter-agency coordination: represent UNOPS in inter-agency meetings and in the UN Country Team (UNCT), supporting the Sustainable Development Cooperation Framework, the Integrated Strategic Framework and Delivering as One, and reporting regularly to the Resident Coordinator.
• Risk management: champion a 'tone at the top' approach, ensure corporate reporting and escalation of emerging risks, and drive high-quality decisions aligned with regional assessment goals.
• Knowledge management and innovation: introduce innovation and share best practices and lessons learned for corporate, regional and national development planning.