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10 ans d'experience

Competences

Dispatch & Field Coordination Asset Mobilization & Rental Tracking Direct Shipments & Delivery Tickets Order Processing & Lifecycle Management Demand Order Follow-up Work Order & Workshop Coordination Inventory & Warehouse Control Order-to-Invoice Coordination Credit & Customer Account Follow-up Regulated / Explosives Item Handling ERP Systems (JDE) Documentation & Data Accuracy HSE & Safety Compliance Cross-Department Communication Customer Service & Issue Resolution

Experience

Customer Service Representative / Dispatcher

Weatherford International

2018-12 - 2026-08

Coordinated mobilization of assets to oilfield locations and tracked rented assets through return to base, maintaining visibility of asset status. Processed direct sales orders and shipments, verifying inventory releases and managing delivery tickets and spare parts issuance. Liaised with finance to close orders, verify pricing, resolve product‑line issues and ensure invoice completion. Monitored credit accounts, escalated payment confirmations, and handled regulated explosives items with strict documentation. Tracked demand orders from manufacturing to receipt, adjusting quantities with demand planning. Supported workshop supervisors with asset status checks and resolved stuck work orders using elevated system access. Ensured end‑to‑end logistics chain integrity through accurate equipment provisioning and dispatch coordination.

National Interpreter Associate (Short‑Term Election Support Assignment)

CTG Global Managed Services / UNAMI

2021-09 - 2021-10

Provided English‑Arabic verbal and written interpretation and translation for the UNAMI Office of Electoral Assistance during the 2021 Iraq Council of Representatives elections. Supported project meetings and events with interpretation, note‑taking, and preparation of meeting minutes. Proofread and edited reports and official documents to ensure linguistic accuracy.

Langues

Arabic

fluent

English